How do I track my order?

How do I track my order?

You can find the tracking number in the confirmation email you received after placing your order. If you think you did not receive this email, please check your spam folder to make sure it is not there. If you cannot find it, please contact us at this address: commandes@emdl.fr.


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    • Can I order in large quantities?

      You can order in large quantities. However, be aware that there are some purchase limits: You cannot buy more than 30 kg of products. You cannot buy more than 30 units of the same work. You cannot buy for an amount greater than €1,200 €.
    • How do I cancel my order and get a refund?

      As indicated in the General Terms and Conditions, you have up to 14 calendar days after placing your order to request its cancellation and refund. The right of withdrawal can be exercised with EMDL at the address commandes@emdl.fr, by providing proof ...
    • Who should I contact if I have questions about my order?

      If you have any questions about your order, please contact us at this address: commandes@emdl.fr.
    • How to place an order online at www.emdl.fr/fle/?

      To place an order online, add the products you wish to purchase to your shopping cart by clicking on "Buy" on the references of your interest. Once you have completed your purchases, click on the "Shopping Cart" tab. Check your order data and then ...
    • Do I need to create an account to order a book?

      Yes, it is mandatory to create an account to order on www.emdl.fr/fle website. To register in the online store at www.emdl.fr/fle, click on this link.