What are the delivery times?
We do our utmost to deliver your order as quickly as possible. It takes on average between 3 and 10 working days on average for France and the countries of the European Union and up to 20 working days for the French overseas departments and territories and countries outside the EU.
We decline all responsibility for any delays in delivery by the carrier.
We ship your orders from Monday to Friday. We are closed on Saturdays, Sundays and public holidays.
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What are the delivery methods?
Currently, there are two delivery methods: tracked parcel and courier delivery which is reserved for international orders.
Why does my ISBN access code last only 31 days and how can I reactivate it?
The access to the free digital resources of your book (audio, videos, transcriptions, etc.) activated with the ISBN code of the printed textbook will last for 31 days. However, as long as the textbook is still available for sale and therefore still ...
I have purchased a printed textbook , how can I access the audio tracks and other free resources?
To access the associated resources, you will need to enter the ISBN code of your printed student book, which can be found on the back of your book, on the Espace virtuel platform. If you are not yet registered, you can do so by clicking on this link. ...
I have purchased a printed textbook , how can I access the audio tracks and other free resources
To access the associated resources, you will need to enter the ISBN code of your printed student book, which can be found on the back of your book, on the Espace virtuel platform. If you are not yet registered, you can do so by clicking on this link. ...
I have purchased a printed textbook , how can I access the audio tracks and other free resources?
To access the associated resources, you will need to enter the ISBN code of your printed student book, which can be found on the back of your book, on the Espace virtuel platform. If you are not yet registered, you can do so by clicking on this link. ...