Creation of the account on the platform
How can I add the address noreply@emdl.fr to the safe senders list of my mailbox/email account?
To ensure proper receipt of emails sent by the platform, particularly those related to account activation and password reset, we recommend that you check your email settings and follow the steps described below. Emails sent by the platform come from ...
What can I do if my Espace virtuel platform account validation link has expired?
If the validation link for your account has expired, please contact our customer service department by completing this form.
What can I do if I have not received the email to validate my Espace virtuel platform account?
If you can't find it in your main mailbox, please check your spam/junk mail folder. This is an email similar to the email below sent from noreply@emdl.fr via amazonses.com. If you are unable to find it, or if the validation link for your account has ...
What can I do if I have created an account on Espace virtuel platform but I can't log in?
When you created your account, you should have received an email containing a link to validate your account. If you can't find it in your main mailbox, please check your spam/junk mail folder. If you are unable to find it, or if the validation link ...
What can I do if I can't register/log in on the Espace virtuel platform?
The Espace virtuel platform account and the EMDL website account are different and independent. Therefore, even if you have registered in our store to purchase your access to the content, you must also create an account in Espace virtuel to use the ...
How to create an account on the platform?
Before creating your account, please add noreply@emdl.fr to your email safe senders list to ensure you receive your account activation email. For more information on how to add an address to your safe senders list, please click here. For security and ...