Managing my account
How do I delete my account on the platform?
To request that we delete your account, please fill in this form.
How can I edit my profile?
Go to "My profile" by clicking on the icon next to your name on the top right corner of the platform. Here you can edit your basic information, such as: - Your email address - Your first and last names - Your avatar - Your country - Your password - ...
How can I change the email address on my account?
To change the email address associated to your account, access "My profile" on the top right corner of the screen and in the "General settings" section, write the new address. Click on "Submit" to save the changes. And click on Submit to save the ...
How can I change my password?
To change your password, go to "My profile" on the top right corner of the screen and in the "General settings" section click on "Change password". And click on Submit to save the changes
How can I change the language?
On the login page, you will see a language button at the top right of the page. Select your preferred language. This will change the entire platform interface to that language. The change will not affect the books, resources and other instructional ...
What can I do if I registered as a student on Espace virtuel platform, but I am a teacher?
We invite you to contact our customer service team by filling in this form.
What can I do if I registered as a teacher on Espace virtuel platform, but I am a student?
We invite you to contact our customer service team by filling in this form.
What should I do if I haven't received the ‘Forgot your password’ e-mail?
You should have received an e-mail with instructions on how to reset your password similar to the screenshot here below from noreply@emdl.fr via amazonses.com Look for the e-mail entitled New password and click on the ‘New password’ link. If you ...
I have forgotten my password to log in to the Espace virtuel platform. How can I reset it?
On the home page of the platform, click on the ‘Forgot your password? Then enter your user's e-mail address and press the request a new password button. You will receive an e-mail with instructions for resetting your password similar to the ...