Place an order online
Who should I contact if I have questions about my order?
If you have any questions about your order, please contact us at this address: commandes@emdl.fr.
How do I cancel my order and get a refund?
As indicated in the General Terms and Conditions, you have up to 14 calendar days after placing your order to request its cancellation and refund. The right of withdrawal can be exercised with EMDL at the address commandes@emdl.fr, by providing proof ...
Can I order in large quantities?
You can order in large quantities. However, be aware that there are some purchase limits: You cannot buy more than 30 kg of products. You cannot buy more than 30 units of the same work. You cannot buy for an amount greater than €1,200 €.
How do I track my order?
You can find the tracking number in the confirmation email you received after placing your order. If you think you did not receive this email, please check your spam folder to make sure it is not there. If you cannot find it, please contact us at ...
Are there any shipping costs?
Yes. Shipping costs are fixed, regardless of the weight of your order. They are subject to reassessment every year. For export only (and excluding Klett publications and our school books), it is possible to opt for urgent shipping.
How to place an order online at www.emdl.fr/fle/?
To place an order online, add the products you wish to purchase to your shopping cart by clicking on "Buy" on the references of your interest. Once you have completed your purchases, click on the "Shopping Cart" tab. Check your order data and then ...